![]() NOTE 3 Understanding the internal context can be facilitated by considering issues related to values, culture, knowledge and performance of the organization. NOTE 2 Understanding the external context can be facilitated by considering issues arising from legal, technological, competitive, market, cultural, social and economic environments, whether international, national, regional or local. NOTE 1 Issues can include positive and negative factors or conditions for consideration. The organization shall monitor and review information about these external and internal issues. ![]() 1 of 14 Client: Date: Client ID: Auditor Audit Report Key - SAT: Satisfactory OBS: Observation NC: Nonconformance N/A: Not Applicable at this time Clause Requirement Comply Auditor Notes / Evidence 4 Context of the organization 4.1 Understanding the organization and its context The organization shall determine external and internal issues that are relevant to its purpose and its strategic direction and that affect its ability to achieve the intended result(s) of its quality management system.
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